Hi everyone!
I used to make phonecalls with my Logitech H390 (USB) headset over
several years, and it always worked fine, but a few days ago the cable broke.
So, I switched to a "GN Netcom Jabra EVOLVE 30 II" (also USB).
This is also high quality, but with one limitation:
The microphone signal is ways too quiet, meaning, I have to go to
maximum amplification (+11 dB) in Pavucontrol. There's no room left,
in the case that this is still not loud enough.
I tested this in Ubuntu 23.10, as well as in Mageia 9.
Same outcome.
Today I asked some of my colleagues who are also using Jabra for
making phone calls, but they are working with Windows, and they said
signal strength is ok. Looks as if there was no hardware issue with
Jabra.
Anyone having the same issue?
Is there a (hidden) setting for additional boost somewhere, or any
other trick to try?
Thanks!
Best regards,
Markus
Hello Markus!
Thursday March 07 2024 19:14, Markus Robert Kessler wrote to All:
If you have an ohm meter check the impedance on the socket and compare
to headset spec. Oh, calibrate the meter first !
Hi everyone!
I used to make phonecalls with my Logitech H390 (USB) headset over
several years, and it always worked fine, but a few days ago the
cable broke.
So, I switched to a "GN Netcom Jabra EVOLVE 30 II" (also USB).
This is also high quality, but with one limitation:
The microphone signal is ways too quiet, meaning, I have to go to
maximum amplification (+11 dB) in Pavucontrol. There's no room left,
in the case that this is still not loud enough.
I tested this in Ubuntu 23.10, as well as in Mageia 9.
Same outcome.
Today I asked some of my colleagues who are also using Jabra for
making phone calls, but they are working with Windows, and they said signal strength is ok. Looks as if there was no hardware issue with
Jabra.
Anyone having the same issue?
Is there a (hidden) setting for additional boost somewhere, or any
other trick to try?
On Fri, 08 Mar 2024 01:06:06 +0000 Vincent Coen wrote:
Hello Markus!
Thursday March 07 2024 19:14, Markus Robert Kessler wrote to All:
If you have an ohm meter check the impedance on the socket and compare
to headset spec. Oh, calibrate the meter first !
Hi everyone!
I used to make phonecalls with my Logitech H390 (USB) headset over
several years, and it always worked fine, but a few days ago the
cable broke.
So, I switched to a "GN Netcom Jabra EVOLVE 30 II" (also USB).
This is also high quality, but with one limitation:
The microphone signal is ways too quiet, meaning, I have to go to
maximum amplification (+11 dB) in Pavucontrol. There's no room left,
in the case that this is still not loud enough.
I tested this in Ubuntu 23.10, as well as in Mageia 9.
Same outcome.
Today I asked some of my colleagues who are also using Jabra for
making phone calls, but they are working with Windows, and they said
signal strength is ok. Looks as if there was no hardware issue with
Jabra.
Anyone having the same issue?
Is there a (hidden) setting for additional boost somewhere, or any
other trick to try?
Hi, thanks!
What I forgot to mention is,
- I have two of these Jabra headsets
- both are new
- both behave in the same way
- upon pluggin in, kernel module 'hid_jabra' is loaded dynamically
Besides this, I checked for 0 Ohms between headset USB shield and
notebook / docking station shield.
Well, adding signal strength ok on Windows, and specific kernel module loaded, together, it seems to me, that the issue is located in (Ubuntu's
and Mageia's) kernel module.
Any idea what to test next?
On Fri, 08 Mar 2024 02:20:32 -0500, Markus Robert Kessler <no_reply@dipl-ing-kessler.de> wrote:
On Fri, 08 Mar 2024 01:06:06 +0000 Vincent Coen wrote:
Hello Markus!
Thursday March 07 2024 19:14, Markus Robert Kessler wrote to All:
If you have an ohm meter check the impedance on the socket and compare
to headset spec. Oh, calibrate the meter first !
Hi everyone!
I used to make phonecalls with my Logitech H390 (USB) headset over
several years, and it always worked fine, but a few days ago the
cable broke.
So, I switched to a "GN Netcom Jabra EVOLVE 30 II" (also USB).
This is also high quality, but with one limitation:
The microphone signal is ways too quiet, meaning, I have to go to
maximum amplification (+11 dB) in Pavucontrol. There's no room
left,
in the case that this is still not loud enough.
I tested this in Ubuntu 23.10, as well as in Mageia 9.
Same outcome.
Today I asked some of my colleagues who are also using Jabra for
making phone calls, but they are working with Windows, and they
said signal strength is ok. Looks as if there was no hardware issue
with Jabra.
Anyone having the same issue?
Is there a (hidden) setting for additional boost somewhere, or any
other trick to try?
Hi, thanks!
What I forgot to mention is,
- I have two of these Jabra headsets - both are new - both behave in
the same way
- upon pluggin in, kernel module 'hid_jabra' is loaded dynamically
Besides this, I checked for 0 Ohms between headset USB shield and
notebook / docking station shield.
Well, adding signal strength ok on Windows, and specific kernel module
loaded, together, it seems to me, that the issue is located in
(Ubuntu's and Mageia's) kernel module.
Any idea what to test next?
I found https://forums.linuxmint.com/viewtopic.php?p=1629503#p1629503
While that article is about the mic not working, hdajackretask appears
to support output too. I've never used it before, so other then that I
can't help.
Regards, Dave Hodgins
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